November was a standout month, with almost every appointment booked and the official launch of my new barbering education program — which has already led to two more workshops being locked in. I also refined the client experience with elevated service touches as we head into the busiest season of the year.

The first month at Runway Barbershop has been about connection, loyalty and growth. From 296 services in four weeks to new faces finding their way through social media and word of mouth, this chapter marks a fresh start for Chris Taulanga Barber in the heart of Canberra.